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EDDOWES WALDRON SOLICITORS When you need a good lawyer ... ...talk to us first
Complaints Resolution

Our aim is to resolve complaints (including complaints about bills) within the scope of our complaints policy, a copy of which is available on request. If however, you are not satisfied with the handling of your complaint, or with its final outcome, you have recourse to a non-judicial resolution procedure. Whilst we are regulated by the Solicitors Regulation Authority, complaints against solicitors are (with effect from 6th October 2010) handled by the Legal Ombudsman which is an independent complaints handling body covering all lawyers registered in England & Wales. Contact details are: Legal Ombudsman P O Box 15870 Birmingham B90 9EB Telephone 0300 555 0333 Any complaint to the Legal Ombudsman must usually be made within six months of the date of our final written response to your complaint. Further information can be found at www.legalombudsman.org.uk